Frequently Asked Questions
What is teletherapy?
Teletherapy is any remote therapy that uses technology to help the therapist and client communicate. Some examples of teletherapy include:
doing therapy sessions over the phone
using videoconferencing for individual, couples, or group therapy
receiving therapy via email
How is my privacy protected?
The Health Insurance Portability and Accountability Act (HIPAA) requires healthcare providers, including therapists, to protect patient or client privacy. A Step Beyond Clinical Services uses a secure program that ensures no expose to sensitive data.
What are your fees?
Self-pay fees:
Individual Mental Health and Substance Abuse Sessions
$300 Intake
$250 for hour session
Couple Counseling
$300 Intake
$250 for hour session
Do you accept insurance?
Yes, A Step Beyond Clinical Services currently accepts: Aetna, BCBS, Cigna, Medicaid, Medicare, Optum, Sentara Health Plans, TriCare and United Healthcare,