Frequently Asked Questions


What is teletherapy?

Teletherapy is any remote therapy that uses technology to help the therapist and client communicate. Some examples of teletherapy include:

  • doing therapy sessions over the phone

  • using videoconferencing for individual, couples, or group therapy

  • receiving therapy via email

 How is my privacy protected?

The Health Insurance Portability and Accountability Act (HIPAA) requires healthcare providers, including therapists, to protect patient or client privacy. A Step Beyond Clinical Services uses a secure program that ensures no expose to sensitive data. 

What are your fees?

Self-pay fees:

Individual Mental Health and Substance Abuse Sessions

$300 Intake
$250 for hour session 

Couple Counseling

$300 Intake
$250 for hour session 

Do you accept insurance?

Yes, A Step Beyond Clinical Services currently accepts: Aetna, BCBS, Cigna, Medicaid, Medicare, Optum, Sentara Health Plans, TriCare and United Healthcare,